Privacy Policy & Data Protection

1. Patient Data Privacy Commitment

Katrawala Diagnostic Centre (KDC) is committed to protecting the privacy, confidentiality, and security of all medical imaging records, personal details, and clinical communications provided by patients.

2. Information We Collect

We collect information strictly necessary to provide diagnostic services, schedule appointment enquiries, and dispatch clinical reports. This includes:

• Patient full name, phone number, and optional email address.
• Requested diagnostic service (Digital Radiography X-Ray, Ultrasonography, Doppler).
• Clinical referral notes or symptom details submitted voluntarily through online forms.

3. Use of Personal & Diagnostic Data

Your information is used solely for the following healthcare purposes:

• Confirming appointment slots and communicating preparation guidelines.
• Generating accurate doctor-supervised diagnostic imaging reports.
• Delivering softcopy reports via WhatsApp or email upon patient authorization.

4. Data Protection & Confidentiality

We enforce strict administrative and technical safeguards. Patient records are never sold, rented, or disclosed to third parties except as required for clinical care coordination or compliance with medical regulations in India.